Privacy Policy

CoolHax Labs (“CoolHax Labs”, “we”, “us”) operates coolhaxlabs.com and provides product, engineering, and AI consulting services. This policy explains what information we collect when you visit the site or contact us, how we use it, and the choices you have.

What we collect

• Information you give us. When you book a call, email us, or fill in a form, we receive your name, email address, and anything you choose to write to us about your project.
• Usage data. Like most sites, we collect basic analytics: pages viewed, approximate location, device and browser type, and referring source. This is aggregate and helps us understand what is useful.
• Cookies. We use a small number of cookies for analytics and site function. You can block cookies in your browser; the site will still work.

How we use it

• To reply to your enquiry and scope potential work.
• To deliver, support, and improve services you engage us for.
• To understand how the site is used and make it better.
• To meet legal, accounting, and tax obligations.

We do not sell your personal information, and we do not send marketing email you did not ask for.

Who we share it with

We rely on a few trusted service providers to run the business: website hosting, analytics, email, and payment processing. They only receive what they need to do their job and are bound to protect it. We may also disclose information where the law requires it. Client project details are covered by confidentiality and, where agreed, a signed NDA.

How long we keep it

We keep enquiry and project records only as long as needed for the purpose we collected them, plus any period the law requires for tax and accounting. When it is no longer needed, we delete it.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. Email connect@coolhaxlabs.com and we will act on it within a reasonable time.

International visitors

We work with clients in the United States, India, and elsewhere. Information you send us may be processed in the countries where we and our service providers operate. By contacting us, you consent to that processing.

Changes

We may update this policy as the business grows. The date at the top shows the latest version. Material changes will be reflected here.

Contact

Questions about privacy? Write to connect@coolhaxlabs.com.